Shipping Policy

Last Updated: July 12, 2026

Shipping Policy

Thank you for shopping at Lana Del Rey Official Store. This Shipping Policy explains how orders placed through lanadelreyy.store are processed and delivered.

Order Processing

• Orders are typically processed within 1–3 business days after payment has been successfully received.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• During periods of high order volume, product launches, or holiday seasons, processing times may be longer.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, where available.

Shipping Times

Estimated delivery times are as follows:

• United States: 5–10 business days

• Canada: 7–15 business days

• Europe: 7–15 business days

• Australia & New Zealand: 8–18 business days

• Rest of the World: 10–20 business days

Delivery estimates are provided for convenience and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address, selected shipping method, and the contents of your order.

Any available free shipping promotions will be clearly displayed on the website.

International Shipping

We proudly ship to many countries worldwide.

Please note that international customers may be responsible for:

• Customs duties

• Import taxes

• VAT or GST

• Brokerage or handling fees

These charges are determined by your local customs authority and are the responsibility of the customer unless otherwise stated.

Tracking Your Order

If tracking is available for your shipment, you will receive a tracking number via email after your order has been dispatched.

Please allow up to 48 hours for tracking information to become active after shipment.

Delayed Deliveries

While we work hard to deliver your order promptly, delays may occur due to:

• Weather conditions

• Customs processing

• Carrier delays

• High shipping volumes

• Public holidays

• Other circumstances beyond our control

We appreciate your patience in such situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided and the order has already been shipped, we may not be able to issue a refund or replacement.

If you notice an error in your shipping address, please contact us immediately before your order is dispatched.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible.

Please include:

• Your order number

• A description of the issue

• Photos of the damaged package or product (if applicable)

We will work with the shipping carrier to resolve the issue and determine the appropriate solution.

Returned Packages

If an order is returned to us because of:

• An incorrect address provided by the customer

• Failure to collect the package

• Refusal of delivery

the customer may be responsible for any additional shipping charges required to resend the package.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

Website: lanadelreyy.store

Email: info@lanadelreyy.store